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How are appointments scheduled?
Do I stay with my
child during the visit?
What about finances?
Our Office
Policy Regarding Dental Insurance
How are Appointments Scheduled?
The office attempts to schedule appointments at your convenience and
when time is available. Preschool children should be seen in the morning
because they are fresher and we can work more slowly with the child for
their comfort. School children with a lot of work to be done should be
seen in the morning for the same reason. Dental appointments are
an excused absence. Missing school can be kept to a minimum when regular
dental care is continued.
Since appointed times are served exclusively for each patient we ask
that you please notify our office 48 hours in advance of your scheduled
appointment. Another patient who needs our care could be scheduled if we
have sufficient time to notify them. We realize that unexpected things
can happen, but we ask for your assistance in this regard.
Do I stay with my
child during the visit?
Parents/guardians are welcome to accompany their child in all treatment
rooms. We encourage this interactive approach so we can better
communicate your child’s oral health.
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What About Finances?
Payment for professional services is due at the time dental treatment is
provided. Every effort will be made to provide a treatment plan which
fits your timetable and budget, and gives your child the best possible
care. We accept cash, personal checks, debit cards and most major credit
cards.
Our Office Policy Regarding Dental Insurance
If we have received all of the information from you on the day of the
appointment, we will be happy to file your claim for you. At the time of
the end of the visit we will collect from you the estimated amount
insurance is not expected to pay. We file all insurance electronically
so your insurance company can receive each claim within days of
treatment.
Please understand that we file dental insurance as a courtesy to our
patients. We do not have a contract with your insurance company, only
you do. We are not responsible for how your insurance company handles
its claims or for what benefits they pay on a claim. We can only assist
you in estimating your portion of the cost of treatment; we at no time
guarantee what your insurance will or will not do with each claim.
Fact 1- NO INSURANCE PAYS 100% OF ALL PROCEDURES
Fact 2- BENEFITS ARE NOT DETERMINED BY OUR OFFICE
Fact 3- DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED
MOST IMPORTANTLY, please keep us informed of any insurance changes such
as policy name insurance company address, or a change of employment.
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